The Dilemma of Coaching Yourself


THE99PERCENT.COM If we want to cultivate expertise, or "genius," or whatever you want to call it, we need to be able to step outside of ourselves, observe how we are operating, reflect on what could be better, theorize how we could change it, and then test out a solution. The problem is: This is very, very hard for most people.

Pretty much anyone can work hard and adapt their performance if they understand where they are going wrong. However, identifying what needs to be fixed can be difficult. This has little to do with intelligence or even talent, I would argue, and a lot more to do with being one person, in one body.

Or, as writer Atul Gawande puts it in an excellent piece on the habits of top performers, it can be difficult to be our own "outside eyes and ears":
Élite performers, researchers say, must engage in "deliberate practice" – sustained, mindful efforts to develop the full range of abilities that success requires. You have to work at what you're not good at. In theory, people can do this themselves. But most people do not know where to start or how to proceed. Expertise, as the formula goes, requires going from unconscious incompetence to conscious incompetence to conscious competence and finally to unconscious competence. The coach provides the outside eyes and ears, and makes you aware of where you're falling short. This is tricky. Human beings resist exposure and critique; our brains are well defended. So coaches use a variety of approaches – showing what other, respected colleagues do, for instance, or reviewing videos of the subject's performance. The most common, however, is just conversation.
Where are you getting your coaching from? A Master Networks chapter is a great place to develop your skills and receive feedback from other professionals.

Shining Through


Help your business stand out from the crowd.


SUCCESS.COM  In his new book, Selling Sunshine: 75 Tips, Tools, and Tactics for Becoming a Wildly Successful Entrepreneur, Tony Hartl offers a wealth of advice (75 tips to be exact) on how to build a strong, profitable business and at the same time maintain a culture that makes people want to be part of what you’ve created. Regardless of your product or service, using these simple yet powerful strategies will help you stand apart from the competition.


Go the extra mile.

It’s not always convenient to meet your customers’ needs, especially when they call in with a special, last-minute request or show up at closing time. But when you go above and beyond and offer excellent service, you’ll develop a reputation as the go-to person in your market space.


Create a relationship experience, not a transaction.

Take a personal interest in your customers’ lives. Simple things—kind compliments, addressing them by name, remembering their birthdays—show your customers that they’re not just a sale.


Exceed expectations.

“We had the same equipment as the tanning salon down the road. The thing that made Planet Tan truly distinctive was the experience created by our team,” Hartl writes. “Any business or service professional can look for ways to go the extra mile and stay relevant to customers. It doesn’t matter whether you’re a plumber, a piano teacher or a lawyer; you can avoid being ‘commoditized’ if you’re willing to exceed expectations and deliver exceptional service.”

John C. Maxwell: Players vs. Pretenders


SUCCESS.COM  In every organization there are those who would rather act the part than do their part. I’ve classified these people as pretenders. Pretenders can slow an organization down, steal momentum and damage relationships. They live for themselves. When an organization needs “we” people, the “I” people either change or get exposed.
In order for a pretender to become a player, major changes in personality and thought patterns must take place.
A good friend of mine, Bill Purvis, gave me the idea to do a lesson on this very topic. He once said, “I experienced much more success when I learned to tell the difference between the players and the pretenders.”
Pretenders look the part, talk the part and claim the part, but fall short of fulfilling the part. Let me give you five differences between players and pretenders.

DIFFERENCES BETWEEN PLAYERS AND PRETENDERS

1. Players have a servant’s mindset.
Pretenders have a selfish mindset.
Albert Einstein illustrated this point brilliantly:
Strange is our situation here upon Earth. Each of us comes for a short visit, not knowing why, yet sometimes seeming to divine a purpose.
From the standpoint of daily life, however, there is one thing we do know: that man is here for the sake of other men—above all for those upon whose smile and well-being our own happiness depends, and also for the countless unknown souls, with whose fate we are connected by a bond of sympathy. Many times a day I realize how much my own outer and inner life is built upon the labors of my fellow men, both living and dead, and how earnestly I must exert myself in order to give in return as much as I have received.
Einstein realized that he was a debtor to those who had previously gone before him and who had given of themselves to him.

QUESTION: “HOW CAN YOU TELL IF YOU HAVE A SERVANT ATTITUDE?”

Answer: “By the way you react when you are treated like one.”
2. Players are mission conscious.
Pretenders are position conscious.
Players will give up a position to achieve a mission, and pretenders will give up a mission to achieve a position. They are also worried about what their titles are and where they are on the promotion ladder. Players don’t promote themselves; pretenders, on the other hand, are quick to tell you how valuable they are to the organization and will go on and on about their accomplishments.
3. Players are job-happy—They love what they do and do it well.
Pretenders are job-hunters—They can’t do it where they are, but think they could do it better where they are going. Pretenders always think the grass is greener on the other side of the fence.

PRETENDERS HAVE THREE THINGS IN THEIR LIVES:

► Destination Disease—They think success is always somewhere else.
► Someone’s Sickness—They think success is with someone else.
► Backslider Blues—They think success today is impossible because of yesterday.
4. Players can deliver the goods.
Pretenders promise the goods.
Author Thomas Sowell says, “We hear about the haves and the have-nots. Why don’t we hear about the doers and the do-nots?”
One of my favorite stories deals with this topic. It’s about an illiterate salesman by the name of Gooch who was sent out by a large company, and the following are some letters he wrote back to the boss:
“Dear boss: I seen this outfit which they ain’t never bought a dime’s worth of nothin from us and I sole them a couple hundred thousand dollars worth of guds. I am now in Chicago.”
The second letter read:
“I come here and sole them half a milyon.”
The president of the company posted these letters on the bulletin board with this note:
“We bin spending too much time here tryin to spel instead of tryin to sel. Let’s watch these sails. I want everybody should read these letters from Gooch who is doing a grate job for us, and you should go out and do like he done.”
Gooch is a player; he knows how to bring home the goods!
5. Players love to see others succeed.
Pretenders are only interested in their own success.
Rabbi Harold Kushner said it best:
The purpose of life is not to win. The purpose of life is to grow and to share. When you come to look back on all that you have done in life, you will get more satisfaction from the pleasure you have brought into other people’s lives than you will from the times that you outdid and defeated them.
When I graduated from college and started running my first church, I was very competitive. I would find out what other churches were doing and would compare what they were doing with what I was doing. But I evolved beyond being a competitor…
 To personal achiever
► To team player
► To team builder
I started out wanting to get an advantage on the other churches; now my greatest joy is raising up and developing leaders. Out of developing them, they have added value to my life and I added value to their lives. If you can get everything accomplished by yourself, your dream is too small. One is too small a number to produce greatness. It’s always been about teamwork.

PLAYERS ARE REAL

Leaders do not try to “perform” for the followers’ benefit. They are open and truthful. They have nothing to hide. Truth really does set you free. You aren’t constantly trying to cover up. Pretending to be real is a lot more exhausting than just being real.

Perfect Your Elevator Pitch


SUCCESS.COM  “It’s no doubt that you have a lot of qualifications and experience. But the hard reality is that no one—except maybe your mom— wants to hear that much about your accomplishments,” Kuzmeski says. “When you are networking and getting the word out about yourself and your company, you should resist the urge to give a 10-minute introduction. Instead, prepare a short, 15-second elevator pitch that hits on your high points and top skills. Think about what’s unique about what you have done and what will help you stand out from the crowd.”
Taken from the article: Networking with New Media

Another Regional Director Joins Us

Sara Bunge has a passion for teaching and training others and has spent her entire adult life doing just that in some form or another.  Currently she does on site career-based training on topics like communication, leadership, and time management.  She represents Norwex and believes in the importance of preserving the wellbeing of our selves and our environment.  Having grown up on a farm just north of Dexter, Minnesota, Sara loves to spend time with her extended family there whenever possible.  She is married to Don with two children and baking is one of her favorite activities.  Her dog is even known to enjoy his portion of her banana bread, whether it’s been offered to him or not!

“Sara is a great example of what our company culture is all about.  Her experience in educating others makes her the perfect addition to our Master Networks Team of Regional Directors.”
-Chas Wilson, President and Co-Founder

6 Tips for Getting the Growth You Want

Feel like your company needs a boost? Here are a few strategies to jumpstart your company’s growth, increase revenues and reach new customers.

INC.COM  Whether a company is an early stage start-up or a fully developed firm, the job of the CEO is to make sure that the company is sustaining a healthy amount of growth. But how do you get there? 

"Most of us will never run an IBM or a GE, but millions of us around the world run mid-sized entrepreneurial companies, some of which have the potential to become significant, lasting, and difference-making organizations," writes Keith McFarland, author of The Breakthrough Company, which surveyed 7,000 companies to see what enabled 'little firms to become big.' "But which ones? What are the characteristics that will separate those that break through from those that don't? And what can we do as leaders to help our organizations maximize their potential for breakthrough?"

How to Assess Your Leadership Skills


INC.COM ...Expand your circle. Networking is critical to being an effective leader. It can come in the form of professional peer groups like industry associations or community involvement at, say, your local Parent Teacher Association. “Practicing leadership in a variety of settings and observing leaders in a variety of settings will enhance leadership skills,” says Ebner.

Don’t overlook peers as an important group with whom to network, either. “As you progress professionally, so do your peers,” points out Ebner. “By investing in these relationships and getting to know others at a similar level of responsibility and authority, you are building a community of colleagues who care about you and your success.”

Another networking tip: The aspirational—or “stretch” lunch. One of Ebner’s coaching clients regularly invites leaders she admires for a bite, and focuses on talking with them about their lives, careers, and goals. She even follows up with ideas, articles, or an intro to someone relevant she knows. But she holds off on asking for anything. Says Ebner: “Over time, the good will and relationships from these lunches has led to a powerful network of people who are more than happy to support, advise, and assist her when the time comes.”

You Can’t Do It Alone


SUCCESS.COM “Today, we network for pretty much everything we need and desire. You might be a genius in some areas of your life, but you’re going to need others to assist you where you’re not strong. That’s where networking comes into play,” says Bob Beaudine, author of The Power of WHO.
“Each of us comes to a chasm in our business sooner or later that we can’t cross without someone’s help. Going it alone is like trying to speed walk on the moon. It’s hard to get traction. Conversely, tapping into your network is like walking on one of those people-movers at the airport. You just step on, and all of a sudden there’s a power underneath transporting you to your destination faster than you could get there by yourself. People are bridges you must cross to get where you want to go. They serve as catalysts. The value for business owners is that networking the right way can provide the power to help them achieve their goals a whole lot quicker than they could ever do it on their own."

Announcing...

...the new Regional Director of Minnesota

ROCHESTER, MINNESOTA Micki Spors is no stranger to hard work and high achievement. She has been with Mary Kay for 13 years and a sales director for 11, leading and training a team of what is now over 60 people. She identifies Mary Kay's company priorities as key to her success: faith first, family next, and career last. She has been married for 14 years and has four children ranging from 3 - 10 years of age. Micki grew up in Osseo, MN but has called Rochester home for the last 13 years. She is always up for enjoying a margarita and chips at the nearest Mexican restaurant and is excited to help Minnesota business professionals get plugged into a Master Networks chapter. 


"I am confident in the leadership Micki will provide to the Minnesota Region of Master Networks and am thrilled to have such a driven, talented person of integrity on our team."
--Chas Wilson, Master Networks President and Co-Founder


Master Networks is currently looking for Regional Directors across the country. Contact us if you are interested to find out more about this great opportunity.

Step One is Showing Up


flickr
SCOTTYOUNG.COM: My roommate was trying to get in shape. He talked about the goal often, so I offered to help him stay motivated. However, on the day that we were going to exercise, he was procrastinating.
Finally, as it got later and later, I told him out of frustration that he said he wanted my advice, and, “Step one was to get to the gym before it closes!”
He laughed at my exasperation and we did go to the gym before it closed. Since then saying, “Step one!” has been an inside joke for whenever someone fails to put in the basic effort for a goal they supposedly care about.